Continuing Support
Appligenics has a program of continuous enhancements and regularly delivered updates. Many enhancements are first prompted by customer requests. If there is a feature your company requires, don't hesitate to ask!
Continuous Enhancement and Product Support
We support our customers in a variety of ways so you can always find the help you need, when you need it.
- Internet Support
Record a request for enhancement via the Internet. Use our tracking system (our own eCRM system built in Appligenics) to view all outstanding issues and future enhancements. - Telephone Support
Phone our support desk to speak to an experienced analyst. All calls are logged so you have instant visibility through our portal of your requests. - E-mail Support
Send an e-mail detailing your issue and receive a quick response.
With Appligenics, you can always find help and support when you need it.
Become a part of the Evolution of Appligenics
We regularly invite customers to review specifications for new ideas, especially if you indicate an interest in a particular topic. You always have complete visibility to our plans to complement your own development with ours.